Product Service Request

PRODUCT SERVICE REQUEST

For repairs, DIY supplies (patches, replacement zipper sliders), or to make a Warranty inquiry, connect with our Guest Services team by submitting an online Product Service Request below. Ensure to upload the required photos before submitting your request to speed up the assessment process. The estimated time for us to review your request is currently 2-3 business days.

*First Name

*Last Name

Preferred Language

Region

*Email

*Confirm email address

*Phone number

* Address

*City

*Country

*Postal Code / Zip

*Details about your service request. Arc’teryx Micon LiTRIC™ Avalanche Airbag products - Please include your serial number. How can we help?

Option1

This field is required.

PRODUCT INFORMATION

*How many issues do you need help with?

PRODUCT ISSUE

*Product Type

*Main Issue

Notes (or any other issues you’d like us to know about)

IMAGES

Help us identify the available options for your gear and speed up the assessment process by uploading the recommended photo types listed below (up to 25MB per image). Submitting more than one product? Please upload the required photos for each.

Full view of the front

Full view of the back

Specific issue on the product

Inner product label

Upload your photos here. Please ensure all files you’d like to upload are selected at the same time. Adding additional files will replace the existing ones.

Drag and drop or choose a file(s) to upload

Please ensure all files you would like to upload are selected at the same time.

No files attached

Valid extensions are: jpg, jpeg, tif, tiff, png, pdf

Maximum 10 files. Maximum file size is: 25 Mb

Note: Adding additional pictures will replace the existing ones.

Note: Adding additional pictures will replace the existing ones. Please ensure all files you would like to upload are selected at the same time.

Please agree to the conditions of the Arc'teryx Limited Warranty , or prior warranty if such warranty applies to you.

*I agree.

This field is required.