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LEAF Customer Service:
1.855.201.5307
(Toll-Free in North America)
or 604.960.3001 (International)
Fax: 604.904.3692

9:00 AM - 5:00 PM PST
Monday - Friday

or Click Here To Contact Us

Warranty & Repair Policy

Arc'teryx proudly guarantees the quality and performance of all our products. Items with defects in materials or workmanship during the practical lifetime of the product will be replaced or repaired at the discretion of Arc'teryx. Product damaged through wear and tear, misuse or neglect may be repaired at a nominal charge.

For Customers in NORTH AMERICA:

To return an Arc'teryx LEAF item for Warranty or Repair, you will need a 'Return Authorization Number' (RA number), which can be obtained from an Arc'teryx Representative.

Please complete the online Warranty or Repair Request Form or call our Product Service Center directly at 1.888.326.9900 (toll-free in North America).
We will issue a Return Authorization Number (RA Number) and full shipping instructions for returning your item

IMPORTANT ! Please do not send your item back to Arc'teryx without your RA number. This information allows us, when necessary, to preemptively correspond with Customs officials about your return.

Warranty or Repair Request Form


For Customers in EUROPE:

To return an Arc'teryx LEAF item for warranty or repair, you will need a 'Return Authorization Number' (RA number), which can be obtained from an Arc'teryx Representative.

Please complete the online Warranty or Repair Request Form or call our Product Service Centre directly at 1.604.454.9900 (international calling rates apply).

We will issue a Return Authorization Number (RA number) and full shipping instructions for returning your item.

Warranty or Repair Request Form | Tel: 1.604.960.3078 (international calling rates apply)

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